Help with the Solo Labels app for iPhone, iPad and Android
Questions, problems or suggestions — email us and we’ll get back to you:
How do I print? Every editor has a Print button in the top bar. Printing uses your device’s built-in print system (AirPrint on iOS, Android print services) — make sure your printer is on the same Wi-Fi network.
Why does a ticket print twice? Food tickets print as a front + back pair on purpose, so the ticket can be seen from both sides of the display. A sheet holds 5 tickets; unused rows print as branded write-on spares.
What paper do I need? Labels and tickets print on plain A4 (or Avery L7163 pre-printed sticker stock for the no-logo label option). Posters print on A4, A3 or A2. Shelf strips print 3 to an A4 landscape page.
Is my data backed up? Everything you type is stored only on your device — the app works fully offline with no account. See the privacy policy.